![]() Now, I have a new router and I'm trying to switch from USB to ethernet connection again. Then my router broke and I went back to a USB connection to the desktop uninstall, reinstall not too much trouble. But, after a lot of hassle, it did work as a network printer. Help Desk took multiple calls and several hours of uninstalling and downloading a tool to further uninstall something. ![]() Then, I tried to change the connection from USB to ethernet. Simple, straight forward setup, albeit took nearly an hour to run the full setup. Initially I set it up via USB to my desktop running XP. This sounds like a similar problem I have with my C7250 on my Laptop running VISTA. What is the problem, and how can we fix it? SECOND MESSAGE, summarized: Install 's driver We got it to scan anyway, but this is strange. When we open Solution Center, it says the printer is disconnected, although it is not. There seems to be a problem with its driver. The Website we needed to reinstall the printer forstill does not recognize this printer. Because it did not work with the "HP C7200 Series" driver, we also downloaded PS_AIO_02_100_009.exe. ![]() We therefore downloaded 100_228_PS_AIO_02_Full_Net_enu_NB.exe. FIRST MESSAGE hp e-mail support Webform submittal date/time : 17 August2009 19:37:49 UTC language_code : en language : English Country of Residence :United States product_line : 5M product_oid : 3204785 product_name : HP Photosmart C7280 All-in-One Printer part_number : CC567A,CC567B purchase month : 4 purchase year: 2007 problem area :installation and setup serial number : MY76LB41KS operating system : Microsoft Windows XP Home How is your product connected to your PC? : USB Cable problem description: We had to uninstall and reinstall our HP Photosmart C7280 All-in-One because of acertain Website. Do you, or does anyone else, have suggestions for solving our problem with the C7280? We have been working on this with HP for at least two months and still do not have a workable solution. ![]() Thanks, SecurityGuy! However, we have a related question first: The messages below, in chronological order, indicate HP's recommended downloads for our printer, but that combination does not work. ![]()
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